All posts by Carol Wahl

Every single piece of communication we receive these days is COVID-19 related. Everybody has something to share – whether it’s an email from your favorite retailer on how they’ve improved…

The world is changing at such a rapid pace that it’s hard to imagine what six days from now will look like to say nothing of the next six months…

Having grown up in remote western North Dakota, I feel like, except for the hours I was in school, I spent the first 18 years of my life social distancing….

When I started in direct marketing, a meeting with the United States Postal Service (USPS) wasn’t high on my list of things to do. It was often a painful discussion…

I recently worked on an email phishing tip sheet for a client. As I read through the document, I was applauding myself for following all the best practices to avoid…

It’s vacation season – the annual event in which employees vie against each other for precious days off in an effort to use up all their vacation days before they…

Let’s face it – we’re inundated by emails. It’s estimated that over 280 billion emails are sent and received every day. Some days, I think I’m cc’d on every single…

Marketing is largely about supporting brands you connect with on an emotional level. These days, people care more than ever about what’s behind the companies they support and may be…

I recently had lunch with a client who likened my Account Management style to someone who wouldn’t let another person drive drunk. I’d wrestle the car keys away and call…

Kind. Compassionate. Caring. Those might not be the three words most top-of-mind when you think about marketing. But in a span of less than 24 hours recently, I received three…